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Frequently Asked Questions

shipping Policy

We ship once every other week both w/in the USA (FedEx Ground, UPS, or USPS) as well as Internationally (USPS or DHL).

All of our shipments are double boxed and 100% insured. 
Should the contents of any package be damaged, please take pictures of the damage to the box, the packing materials, as well as the damaged piece of art and email it immediately to dezion@deziongallery.com,

Expedited shipping or special requests will be charged at full cost.

Within the Continental USA

Shipping times range from 2-4 weeks (POST COVID 4-6 weeks).

International 

Shipping times range from approx. 6-8 weeks.

DeZion Gallery will not be responsible for import duties and taxes incurred or required for international shipping.



Returns - Exchanges - Refunds

Due to the the contractual obligations to our artists, we are unable to offer refunds; however, we are more than happy to discuss store credit, and assist you with an exchange. You may return the item for future purchase credit within 30 days of your receiving the piece.

All Commission orders require 1/2 down up-front and are non-returnable/non-refundable.



How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram

Facebook


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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